FAQ
Check out the most common questions asked by others just like you. Can't find an answer? Feel free to contact our friendly support team.
How Do I Order?
It's easy! Choose your theme from over 100+ options, then upload your photos in bulk. Our AI-assisted editor will choose the best layout for your photos and your book will be ready to preview and order in under 2 minutes.
How Long Is Delivery?
We ship worldwide using fully tracked shipping methods to fully protect your order.
Europe: 5-10 business days
North America: 7-12 business days
Oceania: 10-15 business days
Rest of the world: 15-20 business days
Do You Ship Worldwide?
Yes we do. All orders are shipped fully tracked and insured.
Can I Customise My Book Design?
Absolutely. You can change the text, fonts, graphics and colours on your cover within the editor. It's a drag and drop editor so it's very easy to use!
How Big Are Your Photobooks?
Our books are available as hardcover A4 and we'll be launching smaller A5 versions very soon.
How Do I Contact You About My Order?
Email support@printchapters.com with your questions. Include your order number if you have one.
My Order Arrived Damaged, What Do I Do?
We offer free reprints no questions asked - just email us at support@printchapters.com with your order number and photos of the damage.